SHIPPING
Shipping Information
We're proud to serve customers across Australia. Your order will be carefully packaged and dispatched promptly.
Shipping Costs
Shipping costs are calculated at checkout and depend on the weight of your order and your delivery location. Our shipping partners are Australia Post, and rates are competitive and transparent. You'll see the exact shipping cost before you complete your purchase, so there are no surprises.
Delivery Times
Many of our items are lovingly made to order. Production timelines for these pieces are clearly stated in each product description, so you'll know exactly when to expect your custom creation. Once production is complete, your order will be dispatched within 5-7 business days.
For in-stock items, standard delivery typically takes 3-5 business days from the date your order is dispatched. During peak seasons (holidays, special occasions), delivery times may take slightly longer. You'll receive a tracking number via email so you can monitor your package's journey.
Express Shipping
Need your order sooner? Choose Express shipping at checkout for delivery within 1–3 business days via Australia Post Express Post.
Express Lightweight (up to 0.9kg): $25
Express Standard (0.9kg–2.5kg): $35
Express Heavy/Bulky (2.5kg–5kg): $55
Express delivery times apply once your order has been dispatched. Next business day delivery is available to most capital cities, while regional areas may take a little longer. Orders over 5kg are not eligible for Express, so please contact us for a quote.
Please note that personalised and made-to-order items require production time before dispatch. If you need your item made sooner, see our Priority Service page.
Click & Collect
We also offer free click-and-collect from our Sydney showroom for customers who prefer to collect their order in person. Select this option at checkout and we'll notify you when your order is ready.
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If you have any questions about shipping or would like to discuss alternative arrangements, please contact us.